Frequently Asked Questions
Yes, we are available at your service 24 hours, 365 days a year, including holidays.
No, not at all. RoadAid is an on-demand service, which means you can make a call out whenever you need without any membership or subscription.
You can pay our roadside assitants on the spot with your card, or if you prefer cash. Alternativley, request our call centre to arrange an over the phone payment.
Our average repsonse time is between 15-30 minutes. If there are any delays due to unexpected traffic, we will update you on a regular.
We have roadside operators deployed throughout Auckland’s metropolitan and provisional areas. Check the link below for details:
Yes, we accept Afterpay.